Shipping policy

Local Fast Shipping in the USA

Order Confirmation

As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. Please check your spam or junk mail folder if you don't receive the order confirmation. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (3-5 business days) we will submit the order for processing and arrange shipment. If the item title shows preorder for your country, your order is preorder. Preorder will ship out in 2 weeks after you placed the order.

Order Shipment

Most products ship within 3 to 5 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email(support@medcursor.com). If the item title shows preorder for your country, your order is preorder. Preorder will ship out in 20 days.

*Please check your spam or junk mail folder if you don't receive the tracking number.