What is the maximum girth of the knee it will fit?
The maximum size is 24.5inches.
Does it have a rechargeable battery?
Yes, it has a 2000mAh rechargeable battery. It is cordless and can be also used when charging
Can skinny legs wear this?
Yes, you can adjust the size of this knee wrap through Velcro.
What should I do if I feel the temperature is too hot?
Please use the lower temperature or turn it off. It's better to wear trousers if necessary.
Does it come with 1 piece or 1 pair?
How do I know fully charged?
The indicator flashes white when charging. The white light comes solid when fully charged.
Does it feature vibration or air pressure functions?
No, it only features a heating function. There're 2 heating levels. (122-149℉/104-131℉)
Can I charge it using a laptop/power bank/phone adapter?
Yes, you can use the supplied USB to Type-C cable to charge.
Is it cordless?
Yes, it is.
Does it have over-heat protection?
Yes, the auto shut-off time is 1 hour.
How long does the product battery last per time?
Approximately 150~210 minutes on a full charge, depending on the heat level selected.
Can I use it on my elbow/shoulder?
Yes, you can. Please use the extension strap for your shoulder.
What kind of material is this made out of?
OK cloth outer and mesh fabric inner.
What's the heating element?
2 graphene heating films. Faster heating, larger area, longer life, and safer than normal carbon cyber heating elements.