FAQ
Why does the ERROR indicator keep illuminating?
Keep quiet and minimize movements while measuring to prevent raised blood pressure that can affect reading accuracy. Relax your body during measurement and avoid muscle activation in the measured arm. Use a cushion for support if necessary. Please ensure that the blood pressure monitor is positioned at the same level as your heart. If it is placed lower or higher than the heart, an incorrect reading may be obtained.
How to correctly wear this cuff?
1. Place the cuff around your left upper arm, ensuring that the MEDCURSOR logo on the blood pressure monitor is facing downwards and that the lower edge is positioned approximately 2-3 centimeters above your elbow. 2. Tighten the free end of the cuff and secure it by fastening the Velcro together. The cuff should fit snugly around your upper arm, with a gap of two fingers between your arm and the cuff. 3. Rest your arm and palm facing upwards on a table, making sure that the cuff is at the same height as your heart.
What should I do before measuring my blood pressure?
Here are some recommendations: 1. Avoid eating or drinking anything for 30 minutes, and refrain from consuming coffee, alcohol, and tobacco. 2. Avoid engaging in vigorous physical activity for at least 30 minutes. 3. Ensure your bladder is empty before the measurement. 4. Sit calmly and relax for 5 minutes prior to taking your blood pressure.
Why can't I see the blood pressure history data I measured on the device after syncing it to the app?
This is because the Medcursor app clears the historical measurement data on the device after completing the data sync. After syncing the data to the app, the blood pressure device no longer displays the previously measured historical data.
What is the length of this arm cuff?
It's suitable for people with an upper arm circumference between 9-17 inches (22-42 cm).
Is it possible to detach the cuff?
The cuff is an essential part of the blood pressure monitor. The cuff and blood pressure monitor are integrated and can not be disassembled.
How can I determine if my blood pressure is normal?
SYS: ＜140 mmHg; DIA: ＜90 mmHg; You can use our MERCURSOR App to view intuitive charts and analysis, which will display your current blood pressure range and record your readings for your convenience to reference and share with your doctor.
Does it need batteries?
No, it is equipped with a built-in lithium battery that eliminates the need for battery installation or replacement.
Do I have to use my left hand for measurement?
We recommend using the left arm for measurement. If necessary, you can use the right arm as an alternative.
Can I use different arms to measure blood pressure?
We recommend all measurements should be taken on the same arm.
How do I clean it?
Clean the device using a soft, dry cloth. Avoid using any abrasive or volatile cleaning agents.
What do the error indicators mean?
E-1: Weak signal or sudden pressure changes. Please adjust the cuff properly following the guidelines mentioned in Answer 2 about wearing (or refer to Page 23 of the user manual) before taking another measurement.
E-2: External strong disturbance. Measurement can fail when near a mobile phone or other high-radiation device. Also, please maintain silence during measurement and avoid speaking.
E-3: Error during the process of inflating. Please adjust the cuff properly following the guidelines mentioned in Answer 2 about wearing (or refer to Page 23 of the user manual) before taking another measurement.
E-5: Abnormal blood pressure. Relax for 30 minutes and repeat the measurement. If you receive unusual readings 3 times, please consult your doctor.
DESCRIPTION
MODEL NO：MD-KP02
Medcursor Heated Knee Massager, Cordless Knee Massager for Circulation and Pain Relief, 3-in-1 Knee Elbow Shoulder Massager, 3 Vibrations Modes, 5 Heating Levels, Ideal Gift for Family and Friends
- 【5 Heating Levels & 3 Vibration Modes】The heated knee massager has 5 heating levels (temperature range from:40°C/104°F to 60°C/140°F) and 3 vibration modes. It features two vibration motors, providing deep massage to the knee, elbow, and shoulder, offering great relaxation and comfort, promoting blood circulation, and relieving pain.
- 【Cordless Knee Massager】The heated knee brace has a built-in large-capacity rechargeable battery, making it convenient and portable. With its comfortable fabric and lightweight design, you can use it at home/office, outdoor exercises, or even during your travels. Unlike other heated knee braces that require being near a power outlet, you have the freedom to use them wherever you go.
- 【Knee/Elbow/Shoulder Massager】The 3-in-1 heated knee massager is ergonomically designed to provide optimal comfort and support. It features adjustable Velcro straps for easy and secure wearing. It comes with a 23-inch extension strap, allowing you to use it on your elbows, shoulders, and other body parts for pain relief and improved blood circulation.
- 【Easy to Operate & Safe to Use】The knee massager has 4 buttons: Long press the power button for 2 seconds to turn it ON/OFF, and a single tap can switch between temperature and vibration modes. The volume button can be used to MUTE/UNMUTE key sounds. The "+" and "-" buttons can adjust the temperature/vibration modes easily. It also has a 30-minute timer function to ensure safety and prevent overheating or excessive massage.
- 【IDEAL GIFT for Family & Friends】The Knee Massager with Heat comes with a 23-inch extension strap and a Type A-C data cable (without a charging head). MEDCURSOR offers a one-year warranty and lifetime customer support for this product to ensure your satisfaction. So get it now and make a thoughtful gift for your dear friends and beloved family members!
SPECIFICATIONS
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Rated Power: 7W
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Battery Endurance: 3h
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Weight: 1.17lbs
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Operating Voltage: 5V
PACKING LIST
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1*Heated Knee Massager
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1*23-inch Extension Strap
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1*USB-A to Type-C charging cable
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1* User Manual
FAQ
My knee is larger, can I still use this product?
The massager is suitable for leg circumferences up to 18 inches for the calf and 24 inches for the thigh (extension strap not included). The extension strap is 23 inches long.
What do I get when I purchase the Medcursor Heated Knee Massager?
You will receive 1* Heated Knee Massager, 1* 23-inch extension strap, 1* USB-A to C data cable (charger not included), and 1* user manual.
Can the vibration and heating functions be used separately?
Yes, they can be used separately.
How long is the customer support for the Medcursor Heated Knee Massager?
1 year.
How would I know that the unit is fully charged?
When charging, the LED light strip will show a breathing blue light effect. When fully charged, the light will remain solid blue. This product can not be used while charging. When the battery is low, the LED light strip will flash blue.