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        Specs
        Packing List
        FAQ
        FAQ
        Does this automatically shut off when the heat in NOT on?
        It has a built-in 15-minute timer, so it shuts off after 15 minutes regardless of what settings you have it on. You just need to click the power button to reopen it, recommended to use 15 minutes a day.
        It stops and changes direction it's own. is this normal?
        Yes it is supposed to change direction every 1 min. You can adjust the direction by pressing the direction button.
        Is the heat automatically ON every time the massager is turned on, or you turn it on only when you need it?
        The heat automatically ON every time the massager is turned on. You turn the heat function off when you don't need it.
        Are the rolling balls hard or soft gel?
        Hard,there's 4 round heads on each side. 2 large 2 small. There not soft and springy. This massager is designed to deep massage and may be painful for those who are not used to it. Because of this, we recommend putting a towel in between the massager and your body for a better experience of the product.
        Can I lay on it?
        I'm sorry but we do not recommend to lay on the massager. Also, applying too much pressure on it will cause the kneading balls to stop moving. You can use the arm straps to add pressure.
        Does it have a washable cover?
        No, You can wipe with a damp cloth using non-abrasive cleaners and not to submerge the unit in any liquid keeping it away from harsh detergents.
        Is this noisy?
        Not noisy, it's motorized, so there's some sound, but it shouldn't bother others. It's not noisy, especially as it's between your back and the chair.
        How much does it weigh? Will it be heavy?
        We are standard normal weight, only 1370g/48.3oz. If you feel too heavy, you can lean on the sofa and put the massage shawl on the sofa to massage.
        When I leave the United States, do I need to purchase a transformer to use this massager?
        No, our neck massager power adapters is wide voltage, if you are not in the United States, you can buy a travel adapter to use our products in other countries. You do not need to buy a transformer.
        The massager is too painful for me.
        The massager is designed for deep massage, so it may be painful for those who are not used to it, but it is not a product quality issue. If so, we recommend you to put a towel or a thin blanket between the massage point of the massager for a better massage experience.
        I can't feel the heat when I turn on the heating button.
        The heating function of the massager is mainly soothing heating, so you can feel the heat after waiting for about 2-3 minutes, and it is safer to heat slowly.

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        DESCRIPTION

        MODEL NO：MD-KP02


        Medcursor Heated Knee Massager, Cordless Knee Massager for Circulation and Pain Relief, 3-in-1 Knee Elbow Shoulder Massager, 3 Vibrations Modes, 5 Heating Levels, Ideal Gift for Family and Friends

         

        • 【5 Heating Levels & 3 Vibration Modes】The heated knee massager has 5 heating levels (temperature range from:40°C/104°F to 60°C/140°F) and 3 vibration modes. It features two vibration motors, providing deep massage to the knee, elbow, and shoulder, offering great relaxation and comfort, promoting blood circulation, and relieving pain.
        • 【Cordless Knee Massager】The heated knee brace has a built-in large-capacity rechargeable battery, making it convenient and portable. With its comfortable fabric and lightweight design, you can use it at home/office, outdoor exercises, or even during your travels. Unlike other heated knee braces that require being near a power outlet, you have the freedom to use them wherever you go.
        • 【Knee/Elbow/Shoulder Massager】The 3-in-1 heated knee massager is ergonomically designed to provide optimal comfort and support. It features adjustable Velcro straps for easy and secure wearing. It comes with a 23-inch extension strap, allowing you to use it on your elbows, shoulders, and other body parts for pain relief and improved blood circulation.
        • 【Easy to Operate & Safe to Use】The knee massager has 4 buttons: Long press the power button for 2 seconds to turn it ON/OFF, and a single tap can switch between temperature and vibration modes. The volume button can be used to MUTE/UNMUTE key sounds. The "+" and "-" buttons can adjust the temperature/vibration modes easily. It also has a 30-minute timer function to ensure safety and prevent overheating or excessive massage.
        • 【IDEAL GIFT for Family & Friends】The Knee Massager with Heat comes with a 23-inch extension strap and a Type A-C data cable (without a charging head). MEDCURSOR offers a one-year warranty and lifetime customer support for this product to ensure your satisfaction. So get it now and make a thoughtful gift for your dear friends and beloved family members!

        SPECIFICATIONS

        • Rated Power: 7W

        • Battery Endurance: 3h

        • Weight: 1.17lbs

        • Operating Voltage: 5V

        PACKING LIST

        • 1*Heated Knee Massager

        • 1*23-inch Extension Strap

        • 1*USB-A to Type-C charging cable

        • 1* User Manual

        FAQ

        My knee is larger, can I still use this product?

        The massager is suitable for leg circumferences up to 18 inches for the calf and 24 inches for the thigh (extension strap not included). The extension strap is 23 inches long.

        What do I get when I purchase the Medcursor Heated Knee Massager?

        You will receive 1* Heated Knee Massager, 1* 23-inch extension strap, 1* USB-A to C data cable (charger not included), and 1* user manual.

        Can the vibration and heating functions be used separately?

        Yes, they can be used separately.

        How long is the customer support for the Medcursor Heated Knee Massager?

        1 year.

        How would I know that the unit is fully charged?

        When charging, the LED light strip will show a breathing blue light effect. When fully charged, the light will remain solid blue. This product can not be used while charging. When the battery is low, the LED light strip will flash blue.

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